SyncOnDemand FAQ
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SyncOnDemand FAQ |
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Can SyncOnDemand run as a Service? Where are the SyncOnDemand settings stored? What is error 551212 on startup of SyncOnDemand? Do you have a list of supported CD and DVD writing drives? Does BackupOnDemand support CD/DVD spanning? Can I synchronize a FTP site to my local hard drive? Does SyncOnDemand support Realtime profiles to/from FTP locations? Can a Profile be setup for all users? I have two Realtime profiles monitoring the same directory, but only 1 sees the changes. How do I update or change the registration key once it has been installed? How does SyncOnDemand detect changed files?
Can SyncOnDemand run as a service? No, not at this time, the current version of SyncOnDemand requires some user interaction that make running it as a service impractical. But we are working on SyncOnDemand Pro version that will run as a background service on all currently supported platforms.
Where are the SyncOnDemand settings stored? All SyncOnDemand settings including window position/sizing, error reporting preferences and Profiles are stored in the file SyncOnDemand.ini. This file is located in one of two locations, depending on your operating system.
Win95/98Me SyncOnDemand.ini is located in the ApplicationData directory which is in your Windows directory (usually c:\windows). An example location would be c:\windows\ApplicationData\Caddais
WinNT4, W2k, XP, Win2003 There is a separate SyncOnDemand.ini file for each username in the computer. The file is in the Application Data directory for each user. For example for the username John, the SyncOnDemand.ini file is located in the C:\Documents and Settings\John\Application Data\Caddais directory.
What is error 551212 on startup of SyncOnDemand? Error 551212 occurs when you are running more instances of SyncOnDemand that your Registration Key allows. In order to correct this problem you may need to purchase additional licenses to account for all the computers you plan an using SyncOnDemand with. To list the other computers that are currently running SyncOnDemand you can do the following:
- Open a DOS command prompt - Switch to the SyncOnDemand program directory - Execute the following command SODMon.exe SHOWNETUSERS
SyncOnDemand will display a dialog box that lists all computers currently running copies of SyncOnDemand.
Do you have a list of supported CD and DVD writing drives? It would be nearly impossible to list all supported DVD/CD devices, but nearly all drives manufactured in the last few years should be compatible with the built-in CD/DVD writing library. If you are having a problem with a particular device, please contact our Support staff and we can determine the compatibility of your device. Please be sure to include drive manufacturer and model numbers when contacting us.
Does SyncOnDemand support CD/DVD spanning? Yes, you may span as many CD/DVDs as required. SyncOnDemand will automatically make best use of the space available on each CD/DVD as to not waste space. Once a CD has been completely filled, SyncOnDemand will prompt for the next CD/DVD to be inserted before continuing. The only limitation is that any single backed up file may not be any larger that what can fit on a empty disc (650MB for CD and over 2GB for DVD).
Can I synchronize a FTP site to my local hard drive? Yes, FTP locations can either be a source location or a destination location. This means you can sync your local system to a FTP location, or backup a FTP location to your local/networked drive.
Does SyncOnDemand support Realtime profiles to/from FTP locations? While SyncOnDemand is able to synchronize local files from a Realtime profile to a FTP location, we do not recommend it. FTP activity can be quite a bit slower than other forms of storage media. If you have a group of files that change frequently or are large in size, SyncOnDemand could fall behind while waiting for to be written to the FTP location. Conversely, we do not support Realtime synchronization on a FTP location, this is because we have no way to detect file changes in realtime on a remote filesystem. Instead use a Scheduled or Interval profile to automatically synchronize FTP locations at regular intervals.
I have two Realtime profiles monitoring the same directory, but only 1 sees the changes. The current version of SyncOnDemand only supports realtime monitoring of a directory by 1 Profile. But other Profile types (Scheduled, Interval, Manual) can point to directories be monitored by other profiles. You may choose to either have 1 Profile be setup to Realtime while the other profile(s) are monitoring the same directory setup in other modes, or choose to set up all Profiles monitoring the same directory as non-realtime.
How come SyncOnDemand does not see changes made by other users on a mapped drive using a Realtime profile? SyncOnDemand uses a File System Filter to efficiently detect the changes made to files. This is loaded on the system where you install BackupOnDemand, and therefore can only detect changes in Realtime on the local system. You can simulate realtime profiles by using a Interval profile with a setting of 2-3 minutes. All files changed since the last interval will be detected and properly synchronized.
How do I update or change the registration key once it has been installed? Once you install a Registration Key in SyncOnDemand you are no longer able to edit the key using the normal Help, Registration menu items, instead use the following procedure.
- Open a DOS command prompt - Switch to the SyncOnDemand program directory - Execute the following command SODMon.exe REGISTER
SyncOnDemand will display a dialog box that will allow you to enter your new Registration Key
Can a Profile be setup for all users? Not at this time, the current version of SyncOnDemand each users settings in a separate location. You may manually copy the Profile settings for one user to another users setting files. For more information on the SyncOnDemand settings file read the "Where are the SyncOnDemand settings stored?" entry.
How does SyncOnDemand detect changed files? This depends on the type of Profile, Realtime or non-Realtime
Realtime - SyncOnDemand uses a file system filter driver to see all file system activity. When a file is modified in any way that is of interest to SyncOnDemand, the SyncOnDemand Monitor application is notified and the file is synchronized with the destination location.
Non Realtime - In these Profiles (Scheduled, Interval, Manual) when the Profile's synchronization task is run, SyncOnDemand compares each files attributes (Date, Time, File Size and Attributes) to the attributes of each file in the destination location, if they differ the file is synchronized.
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webmaster@caddais.com |